Contributing to the success of a Point of Sale (POS) Program integration enterprise initiative came with multiple complexities and with multiple stakeholders across the organization. It was critical to capture data on existing workflows, understand existing practices, processes and pain points, as well as understanding the integration of new mobile software intended to replace the interface to the primary airline database, Sabre.

Through my collaboration with this team, I helped to create and achieve the intended foundational POS outcomes of roadmap initiatives. My contributions included multiple studies including both software and hardware and initial designs of a boarding and lobby check-in workflow.

Contributions: Research, Design
  • Airport Point of Sale (POS)
  • Airport Point of Sale (POS)
  • Airport Point of Sale (POS)